Editorial illustration for Healthcare practices

Healthcare practices

Patients choose a practice for trust and access. We connect service-line campaigns to appointment capacity, referral sources, recall, and a privacy-conscious view of completed visits.

01 / FREE · FIVE-POINT SELF-AUDIT

THE APPOINTMENT JOURNEY AUDIT

Use aggregate numbers to find friction from inquiry to completed visit and patient recall.

NO FORM. NO GUESSWORK.

THE GROWTH PROGRAM

WHAT WE BUILD.

01

Service-line positioning, local search, reputation, and educational content

02

Paid campaigns and landing pages aligned with appointment availability

03

Referral-source development and patient recall programs

04

CRM and automation designed around privacy and consent requirements

FROM FIRST TOUCH TO A DECISION

THE BUYER JOURNEY.

01 / ATTRACT

Service-line education and local visibility built around trust, access, and the questions patients actually ask.

02 / EDUCATE

Offer an appointment journey scorecard focused on availability, referral sources, follow-up, and recall.

03 / CONVERT

Review service-line capacity and the path from inquiry to completed visit using appropriate privacy controls.

THE INDUSTRY PLAYBOOK / A 60-SECOND VIEW

DEMAND MEANS LITTLE WITHOUT ACCESS.

DEMAND → HANDOFF → VALUE
BRENNEN LESSER / GROWTH SYSTEMS● SIGNAL 01

01 / 03

INQUIRY.

A quick view of the operating path. The self-audit above lets you check it against your own records.

FIND THE REAL BOTTLENECK →

A CLEAR PATH FROM QUESTION TO OWNERSHIP

SEE THE GAP. PROVE THE FIX. PUT SOMEONE IN CHARGE.

01 / FREE SELF-AUDIT

SPOT THE GAP.

The Appointment Journey Audit gives you five checks against your own records. Take the first corrective action immediately.

You leave with a scored checklist and a copyable action plan. No email required.

RUN THE AUDIT →

02 / FIXED-SCOPE PAID DIAGNOSTIC

FIND THE CAUSE.

Appointment Journey Diagnostic: align service-line demand, access, referral flow, and recall.

Deliverables: a baseline of the current funnel, the three largest verified leaks, an owner-by-owner handoff map, and a prioritized 90-day action plan.

We agree the data access, sample, fixed fee, and delivery date in writing before starting. Target delivery: 10 business days after access is complete.

SCOPE THE DIAGNOSTIC →

03 / 90-DAY FRACTIONAL CMO MANDATE

OWN THE FIX.

One senior operator leads the roadmap across positioning, media, creative, CRM, sales follow-up, automation, and reporting.

Weekly execution review. Monthly revenue scorecard. Named owners, prioritized experiments, and decisions tied to pipeline and margin.

From $5,000/month. Media spend, production, and software are separate.

DISCUSS THE MANDATE →

THE SCOREBOARD

MEASURE WHAT MATTERS.

Measure inquiries, booked and completed appointments, service-line demand, recall response, and source quality using privacy-conscious reporting.

LET'S FIND THE LEAK.

Start with a growth diagnostic of your channels, sales process, customer data, and revenue opportunities.

TALK STRATEGY →