Automotive sales & service
The sale or service visit should start the next relationship. We connect acquisition with appointment follow-up, declined-work recovery, service reminders, and replacement cycles.
01 / FREE · FIVE-POINT SELF-AUDIT
A five-point check of appointment follow-up, declined work, and the next buying cycle.
THE GROWTH PROGRAM
FROM FIRST TOUCH TO A DECISION
01 / ATTRACT
Owner-facing video on lost service revenue, declined work, and the next purchase cycle.
02 / EDUCATE
Show a service-retention map and examples of declined-work and appointment follow-up.
03 / CONVERT
Review recent service and sales cohorts with the decision maker; scope a paid lifecycle diagnostic.
THE INDUSTRY PLAYBOOK / A 60-SECOND VIEW
01 / 03
BOOK THE VISIT.
A quick view of the operating path. The self-audit above lets you check it against your own records.
FIND THE REAL BOTTLENECK →A CLEAR PATH FROM QUESTION TO OWNERSHIP
01 / FREE SELF-AUDIT
The Service Retention Map gives you five checks against your own records. Take the first corrective action immediately.
You leave with a scored checklist and a copyable action plan. No email required.
RUN THE AUDIT →02 / FIXED-SCOPE PAID DIAGNOSTIC
Customer Lifecycle Diagnostic: assess follow-up, service return, declined work, and CRM data quality.
Deliverables: a baseline of the current funnel, the three largest verified leaks, an owner-by-owner handoff map, and a prioritized 90-day action plan.
We agree the data access, sample, fixed fee, and delivery date in writing before starting. Target delivery: 10 business days after access is complete.
SCOPE THE DIAGNOSTIC →03 / 90-DAY FRACTIONAL CMO MANDATE
One senior operator leads the roadmap across positioning, media, creative, CRM, sales follow-up, automation, and reporting.
Weekly execution review. Monthly revenue scorecard. Named owners, prioritized experiments, and decisions tied to pipeline and margin.
From $5,000/month. Media spend, production, and software are separate.
DISCUSS THE MANDATE →THE SCOREBOARD
Track appointments, show rate, sold units or completed service, gross profit where available, repeat visits, and customer lifetime value.
Start with a growth diagnostic of your channels, sales process, customer data, and revenue opportunities.
TALK STRATEGY →